How to turn on multi factor authentication (MFA)

Elastic Cloud Gate provides the option to use MFA (Multi Factor Authentication) to access your account.

To use MFA, you must install Google Authenticator on your smart phone.

To turn on MFA, from the Setting menu select Update Profile.

On the profile page, check Turn On Two Factor Authentication.

After that, you are shown a QR picture.

Scan this picture using Google Authenticator.

Click Update Profile.

When you login, in addition to your regular user name and password, you are asked for the number generated by Google Authenticator. This number is generated every 30 seconds.

Please remember, when this feature is turned on you cannot login to our portal without entering the correct authentication number.

Turn this option off at any time by unchecking Turn On Two Factor Authentication and clicking Update Profile.